PALLETPROS

Privacy Policy

Effective Date: January 1, 2025 • Last Updated: January 1, 2025

Pallet Pros Bargain Store LLC ("Pallet Pros," "we," "us," or "our") operates the website palletpros.com and associated services. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or make a purchase.

1. Information We Collect

  • Account & Order Information: Name, email address, shipping address, phone number, and order history when you register or place an order.
  • Payment Information: We do not store full credit card numbers. Payment processing is handled by Stripe and PayPal, which are PCI-DSS compliant. We receive only a transaction ID and last-four digits.
  • Usage Data: IP address, browser type, pages visited, and referring URL, collected automatically via server logs and analytics tools.
  • Cookies: Session cookies required for cart functionality and authentication. No third-party advertising cookies are set.

2. How We Use Your Information

  • Process and fulfill your orders and provide order updates.
  • Maintain your account and authenticate your identity.
  • Send transactional emails (order confirmations, shipping notices).
  • Improve our website and diagnose technical problems.
  • Comply with applicable laws and respond to legal requests.

3. Information Sharing

We do not sell, rent, or trade your personal information. We may share it with:

  • Payment Processors: Stripe, Inc. and PayPal, Inc., solely to process payments.
  • Shipping Carriers: To fulfill and deliver orders.
  • Law Enforcement: When required by law, court order, or to protect the rights and safety of others.

4. Data Retention

Order records are retained for seven (7) years as required by tax and accounting regulations. Account data is retained until you request deletion. You may request deletion of your personal data by emailing [email protected].

5. Security

We implement industry-standard security measures including HTTPS encryption, access controls, and regular security reviews. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security.

6. Your Rights (California Residents – CCPA)

California residents have the right to request disclosure of personal information we collect, request deletion of personal information, and opt out of the sale of personal information (we do not sell personal information). To exercise these rights, contact us at [email protected].

7. Children's Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the new policy on this page and update the "Last Updated" date. Continued use of our website after changes constitutes acceptance of the revised policy.

9. Contact Us

Pallet Pros Bargain Store LLC
8121 AL-59 Suite A & B, Foley, AL 36535
📞 (251) 243-8846
📧 [email protected]